Privacy policy

Last updated July 14, 2025

This Privacy Notice for TEDI Games OZ („we,“ „us,“ or „our„), describes how and why we might access, collect, store, use, and/or share („process„) your personal information when you use our services („Services„), including when you:

Questions or concerns? Reading this Privacy Notice will help you understand your privacy rights and choices. We are responsible for making decisions about how your personal information is processed. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us at info@tedigames.sk.

SUMMARY OF KEY POINTS

This summary provides key points from our Privacy Notice, but you can find out more details about any of these topics by clicking the link following each key point or by using our table of contents below to find the section you are looking for.

What personal information do we process? When you visit, use, or navigate our Services, we may process personal information depending on how you interact with us and the Services, the choices you make, and the products and features you use. Learn more about personal information you disclose to us.

Do we process any sensitive personal information? Some of the information may be considered „special“ or „sensitive“ in certain jurisdictions, for example your racial or ethnic origins, sexual orientation, and religious beliefs. We do not process sensitive personal information.

Do we collect any information from third parties? We do not collect any information from third parties.

How do we process your information? We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We process your information only when we have a valid legal reason to do so. Learn more about how we process your information.

In what situations and with which parties do we share personal information? We may share information in specific situations and with specific third parties. Learn more about when and with whom we share your personal information.

How do we keep your information safe? We have adequate organizational and technical processes and procedures in place to protect your personal information. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Learn more about how we keep your information safe.

What are your rights? Depending on where you are located geographically, the applicable privacy law may mean you have certain rights regarding your personal information. Learn more about your privacy rights.

How do you exercise your rights? The easiest way to exercise your rights is by submitting a data subject access request, or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.

Want to learn more about what we do with any information we collect? Review the Privacy Notice in full.

1. Information We Collect

1.1 Data Collected via Our Games

We do not collect or store personal data for gameplay on our own servers. However, we use third-party services that collect certain data for specific purposes:

  • Error reporting and diagnostics (via sentry.io): We collect the following data to help us fix bugs and improve stability:
    • Error logs and crash reports
    • Game session length
    • Device information (hardware specs, operating system version)
    • Anonymized identifiers (not linked to names or accounts)

This data is processed for our legitimate interests in maintaining and improving game functionality.

1.2 Data from Underage Users

Our games collect, use, and disclose non-personal data from underage users in the same way as for other users, strictly to support internal operations (for example, functionality, security, or diagnostics).

Parents or guardians can request more information about how we handle data by contacting us at the email address below.

1.3 Website Contact Forms

We process personal data you provide via our Site’s contact forms or newsletter sign-up forms. This includes:

  • Email address
  • Message content

We use systeme.io to manage email subscriptions and marketing communications. Data entered into these forms is stored and processed on systeme.io’s platform in accordance with their privacy policy.

We collect and process this data based on:

  • Your consent (for newsletters and marketing communications)
  • Our legitimate interests (to respond to your inquiries and provide customer support)

1.4 No Ads in Games

We do not place any advertisements in our games.

2. How We Use Your Information

We use collected information to:

  • Operate and maintain our Services
  • Diagnose and fix technical issues (via error reporting services)
  • Respond to user inquiries
  • Send newsletters and marketing communications if you have opted in
  • Improve our games and website

3. Legal Basis under GDPR

Under the GDPR, we rely on the following legal bases for processing personal data:

  • Consent (e.g., newsletter sign-up)
  • Legitimate interests (e.g., error diagnostics, responding to inquiries, improving Services)
  • Legal obligations (if applicable)

4. Data Sharing and Third-Party Services

We do not sell your personal data. We may share data with:

  • Third-party services for game diagnostics and error reporting (e.g., sentry.io)
  • Email marketing and CRM providers (e.g., systeme.io)
  • Regulatory or legal authorities if required by law

Each of these services has its own privacy policy and data handling practices.

5. User Rights under GDPR

If you are located in the European Economic Area (EEA), you have the following rights:

  • Access: Request access to your personal data.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Erasure: Request deletion of your data (subject to certain exceptions).
  • Restriction: Request restriction of processing.
  • Objection: Object to processing based on legitimate interests.
  • Data portability: Request a copy of your data in a structured, machine-readable format.
  • Withdraw consent: If processing is based on consent, you can withdraw it at any time.

To exercise any of these rights, contact us at info@tedigames.sk.

6. Security

We use commercially acceptable measures to protect your data. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Links to Other Sites

Our Services may contain links to third-party websites or services not operated by us. We are not responsible for their content or privacy practices. We encourage you to review their privacy policies.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will post any changes on this page. Changes are effective immediately upon posting.

9. Contact Us

If you have questions or concerns about this Privacy Policy or wish to exercise your GDPR rights, please contact us:

TEDI Games
Email: info@tedigames.sk
Phone: +421 915 339 579
Address: Skladová 693/4, 91701 Trnava, Slovakia